Patient-Centered Primary Care Homes in Portland

The comprehensive care you need for a healthier life

Adventist Health Portland has several clinics that have been recognized as Patient-Centered Primary Care Homes. This recognition is evidence that we're committed to better health and better care for you and your family.

As your primary care home, we will:

  • Better coordinate your care to help get you the services you need, when you need them
  • Listen to your concerns and answer your questions
  • Offer after-hours help and alternatives to the emergency room
  • Help you play an active role in your health

Getting the best possible care

Your primary care home will make prevention and wellness a top priority. If you have a special health concern or condition, your healthcare team will help connect you with other health professionals to get you the care you need. For example, they can connect you with a nutritionist, behavioral health specialist, or a care manager — whatever your health needs call for.

Your healthcare team

Your healthcare team is led by your primary care provider. Everyone will work together to make sure they’re on the same page when it comes to your health. This ensures you get the best possible care.

Your next appointment

Your healthcare team wants you to speak up! We value what you have to tell us about your health and any concerns you may have.

We encourage you to:

  • Bring a list of questions and tell your care team what health issues you want to focus on first — tell them what’s important to you
  • Use your own words to repeat back the things you’ve discussed so you and your care team will know the information is clear
  • Ask your care team how to reach them after hours
  • Before you leave, be sure you know when your next appointment is and the things you can work on to improve your health

What you can expect

A Patient-Centered Primary Care Home is a health clinic that is recognized for its commitment to patient-centered care. And just as it sounds, patient-centered care is all about you and your health!

Primary care homes are:

  • Accessible: Care is available when you need it, including someone you can talk to after hours if you have health concerns
  • Accountable: Your primary care home is responsible for providing the highest quality care to you and the community they serve
  • Comprehensive: You get all the care, information and services you need to stay healthy
  • Continuous: Your healthcare providers get to know you and work with you over time to reach your health goals
  • Coordinated: Your healthcare providers help connect you with the care you need in a safe and timely way
  • Patient and family centered: You and your family are the most important part of your health, and our care is delivered with respect for your cultural background and in your preferred language

The Patient-Centered Primary Care Home Program recognizes clinics as primary care homes and makes sure they meet the standards of care. The program is part of the Oregon Health Authority, whose goal is to improve the health and care of all Oregonians.

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