Medical Records

Patients have right to request a copy of their medical records. In order to obtain your medical records you must submit a written request and proof of identification. There are two ways to request these records:

  • Submit the Authorization to Release Medical Information (PDF) form
  • Submit a written request including:
    • Patient name, address and birth date
    • From whom you want the information (probably Adventist Medical Center)
    • The dates of the records requested

Adventist Medical Center
HOSPITAL Health Information Management Services
Medical Records Department
Phone: 503-261-6654

Requests must be submitted to the Health Information Services Department (Medical Records). The department is open from 7:00 a.m. to 5:00 p.m., Monday through Friday. Closed Saturday & Sunday.

Requests can be faxed to:
503-251-6259

Requests can be mailed to:
Release of InformationMedical Records
Health Information Management Services Department
Adventist Medical Center
10123 SE Market Street, Portland, OR 97216

Personal record copies are subject to a processing fee.
The HIMS department will call you to discuss this fee prior to processing records.

Records can be mailed to you: No charge for postage

Records can be picked up: Please allow 3-5 working days to process.

Adventist Health Medical Group (clinics)

Requests must be submitted to the Medical Records Department that works directly with DBS, a third party medical records release company. The department is open from 6:30 a.m. to 3:30 p.m., Monday through Thursday and 6:30 a.m. to 1pm Friday.

Requests can be mailed to:
Adventist Health Medical Group
10000 SE Main Street, West Pavilion Suite 138
Portland, OR 97216

Requests can be faxed to: (503) 261-5965.

Personal record copies are subject to a processing fee. Upon request, DBS will call you to discuss the copy fee once we have your records so you are aware of the total cost.

You can reach Medical Records at (503) 261-5994.

NOTE: Records are sent to your doctors at no charge