Emergency Care
Emergencies happen, please don’t delay your care
We are always there in your time of crisis. Our emergency rooms are staffed 24 hours a day, seven days a week with physicians, physician assistants, nurse practitioners and emergency care nurses. Our ER staff provides quick and efficient access to care for you or your family members.
If you or a loved one is experiencing a life-threatening medical emergency, please call 9-1-1 and ask to be taken to your nearest hospital.
Accredited Senior-Friendly Emergency Services
Meeting the needs of our senior community members is a top priority. That’s why we’re proud to have received Geriatric Emergency Department Accreditation from the American College of Emergency Physicians. As an accredited geriatric emergency department, seniors who visit our emergency department can be assured that our hospital has the necessary expertise, equipment and staff in place to provide excellent care. You can rest a little easier knowing that quality care is just around the corner, close to where you live and ready when needed.
Is the emergency room safe?
Our hospitals are safe, operational and prepared to handle health emergencies as well as coronavirus cases. Adventist Health isolates suspected COVID-19 patients to keep our other patients and healthcare professionals safe.
We are confident we can effectively care for an infected patient with little risk to our other patients, and Adventist Health closely follows CDC protocols and works with local public health departments to ensure our hospitals and clinics are safe and ready when emergencies happen.
Don’t delay your care
During this time of uncertainty, many are apprehensive to visit a hospital and don’t want to overwhelm healthcare resources. But don’t delay care when something urgent comes up—we have the resources we need and are prepared and available to care for you and your family.
When should I go to the emergency room?
Go to the emergency room for problems that can’t wait, such as:
- Chest pain
- Difficulty breathing
- Severe bleeding or trauma
- Loss of consciousness
- Loss of or blurred vision
- High, uncontrolled fever
- Head injuries
- Burns
- Severe abdominal pain
- Broken bones
When should I go to urgent care?
Visit an urgent care for urgent problems that aren’t life-threatening but still need attention, such as:
- Coughs, colds and sore throat
- Sprains and strains
- Rashes or skin irritations like sunburn
- Minor burn
- Ear infections and sinus infections
- Minor cuts and lacerations
When should I use virtual visits?
Specialties offering virtual visits vary by location. Check with your doctor to find out if virtual visits are available.
Some specialties currently offered via virtual visits include behavioral
health, cardiology, primary care, family medicine, obstetrics and gynecology,
pediatrics, and more.
Visit AdventistHealth.org/VirtualVisits for a complete list.
Still not sure?
If you are not sure which location is best suited for your condition and you are experiencing an emergency, please call 9-1-1 or go to the nearest emergency room.
If you are home and experiencing coronavirus-like symptoms (fever, cough, shortness of breath) and have been in contact with someone who likely has an active coronavirus infection, we encourage you to call your primary care physician or clinic before arriving.
If clinically necessary, your primary care physician or clinic will give you instruction on how to get tested in order to limit the risk of exposure to other people.
Map and directions
Print a copy of the map and directions to Adventist Health Simi Valley's ER and place it on your refrigerator, in your car or in any other area you can access quickly in the event of an emergency.
