Virtual visits

Virtual visits make seeing your doctor easier
and safer

It’s an easy-to-use, technology-enabled way to visit your doctor by video using a phone, tablet or computer. Instead of going to the clinic and sitting in a waiting room, you can see your doctor using video from the convenience of your home.

Three simple steps

Schedule your visit

Ask your doctor’s office to schedule an existing or a new appointment using video. The appointment can be accessed in two ways:

  1. The patient portal: Clicking the “video visit” icon in the Appointments section of your MyAdventistHealth patient portal page. Learn more about virtual visits accessed via MyAdventistHealth.
  2. Text to your mobile phone: If we have your current mobile phone number, you will receive a link to your visit in a text 15-30 minutes before your appointment. It will remind you what time your appointment is and you can join the video visit by simply clicking on the link and using the camera and microphone on our phone.

Get ready

You’ll need a smartphone, tablet or computer with a working camera and microphone/speakers for either of the options above.

Day of your visit

Plan to join the visit before your scheduled appointment time in order to check your equipment and connection. Have your medication list and questions ready. Our clinical staff will join you first to get the appointment started. Be sure you are in a quiet, private location so you and your provider will be able to see and hear each other clearly.

Don't have a doctor? Try Adventist Health OnDemand

Now you can access U.S. licensed physicians specializing in internal medicine, family medicine or pediatrics any time of day or night via phone, table or computer. It’s just $49 per visit. No appointment necessary. Learn more.