Patient & Visitor Information

We strive to provide you with a place to feel comfortable and a place where you can receive comprehensive healthcare you can trust for all your healthcare needs. From our outstanding doctors and nurses to our competent and compassionate support staff, everyone at Adventist Health Lodi Memorial has one goal to offer you the best care possible.

At Adventist Health Lodi Memorial, we believe in treating the whole person – mind, body and spirit. We understand the importance of family and friends, and welcome and encourage the role that loved ones play in the healing process.

Help protect our patients - please do not visit if you have a fever or cough.

Visitor Restrictions

In order to protect the health of our patients, visitors and staff, Adventist Health Lodi Memorial is limiting visitor access due to increased flu activity in our community.

Visiting Hours

Visiting hours are flexible based on the needs of each patient. We recognize the valuable support and encouragement that friends and family provide to patients. Rest, too, is an important part of recovery. So feel free to check with the nurse about what might be best. In some areas of the medical center, visiting might be limited during certain times of the day.

Visitor Guidelines

  • Patients may have up to two visitors at a time, except in the Labor and Delivery unit.
  • Children 15 and younger are restricted from visiting patients unless they are the parent of the patient or visiting a new sibling in the OB department during sibling hours.
  • Any visitor with a fever or cough should stay home.
  • Exceptions may be made for certain circumstances such as end of life via approval of the hospital supervisor.
  • In the rare circumstance that a visitor with flu-like illness is permitted into the hospital, they must wear a mask at all times while in the hospital, go directly to the patient’s room and directly leave the hospital when the visit is complete.
  • Visitors and patients should cough or sneeze into their sleeve, not into their hands.
  • Visitors are required to wear personal protective equipment such as a gown, gloves, and a mask if visiting a patient in isolation.
  • Friends and family who have coughs or colds should not visit until they are well. Please understand that to protect the confidentiality of our patients, nurses and other hospital caregivers may be limited in the information they can provide.
  • Some patients may require visitor precautions. Please check with the nurse for special instructions when visiting patients requiring visitor precautions.
  • Clergy may call on their parishioners at any time.

Hand Hygiene

  • Visitors and patients are encouraged to clean their hands frequently with soap and water or hand sanitizer.
  • Hand hygiene must be done when entering and exiting the patient room.

Flu prevention stations

  • Flu prevention stations are available to visitors throughout the hospital. The stations include personal protective equipment, such as hand sanitizer and face masks, to help keep everyone safe.
  • Visitors are encouraged to wear a mask during the visit for their own safety, as well as the safety of our patients.

Read more about our flu guidelines here.

Customer Relations

If you should have any issues, please contact your caregiver immediately. Should you have questions about the medical center, comments about care or suggestions for service improvement, we encourage you to contact Patient Experience at (209) 339-7673.