Elder Man Shaking Physician's Hand

Kailua Emergency Room

Serving families on Windward O’ahu

Adventist Health Castle’s emergency room provides Windward O’ahu families with a remarkable resource. In addition to specialty rooms for cardiac patients, we have state-of-the art equipment in every room. Add to this, 24-hour coverage by board-certified physicians, and you have an outstanding resource for local emergency care.

In the 12 months ending December 2019, our ER treated more than 34,464 patients.

To contact the Adventist Health Castle ER, please call (808) 263-5164.

If you are having an emergency, please dial 911.

Is the emergency room safe?

Our hospitals are safe, operational and prepared to handle health emergencies as well as coronavirus cases. Adventist Health isolates suspected COVID-19 patients to keep our other patients and healthcare professionals safe.

We are confident we can effectively care for an infected patient with little risk to our other patients, and Adventist Health closely follows CDC protocols and works with local public health departments to ensure our hospitals and clinics are safe and ready when emergencies happen.

Don’t delay your care

During this time of uncertainty, many are apprehensive to visit a hospital and don’t want to overwhelm healthcare resources. But don’t delay care when something urgent comes up—we have the resources we need and are prepared and available to care for you and your family.

Should I call 911?

You should never hesitate to call 911 when you are faced with a medical emergency, but how do you know you are dealing with an emergency? It is usually fairly obvious when someone is having a life-threatening problem, but it can be hard to read the signs if you are unfamiliar with them. Emergencies include:

  • Head injuries
  • Spine injuries
  • Sudden feelings of dizziness or disorientation
  • Chest pain that lasts longer than a couple hours
  • Slurred speech
  • Drooping face
  • Sudden fatigue or pain in the limbs
  • Thoughts of suicide
  • Blurry vision
  • Coughing or vomiting blood
  • Nonstop bleeding
  • Severe or persistent vomiting
  • Large, serious and/or facial burns
  • Severe or traumatic broken bones

If you are unsure you are dealing with a medical emergency, call 911 and tell them what is going on as calmly as you can. Keep in mind that the emergency room should only be sought in actual emergencies. If you are seeking treatment for a severe cold or fever because your doctor’s office is closed, you will be better served at an urgent care clinic.


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