Visiting Hours & Guidelines

At Adventist Health, the safety of our patients and associates is our highest priority. To protect our patients and associates during the COVID-19 pandemic, the California Department of Public Health has ordered that all visitors wear a mask during their entire visit and fulfill one of the following requirements, starting August 11:

  1. Present proof of a negative COVID-19 test within 72 hours of your visit; OR
  2. Complete a vaccine series at least 14 days before your visit and provide one of the following proofs of completion:
  • COVID-19 Vaccination Record Card (issued by the Department of Health and Human Services Centers for Disease Control & Prevention or WHO Yellow Card) which includes name of person vaccinated, type of vaccine provided, and date last dose administered); OR
  • A photo of a Vaccination Record Card as a separate document; OR
  • A photo of the client's Vaccination Record Card stored on a phone or electronic device, OR
  • Documentation of COVID-19 vaccination from a health care provider; OR
  • Digital record that includes a QR code that when scanned by a SMART Health Card reader displays to the reader client name, date of birth, vaccine dates and vaccine type.

These requirements do not apply to outdoor visits. In addition, exceptions may be allowed for end-of-life situations.

All other restrictions on visitation remain in place

No visitors are allowed at this time for most patients. The following patients are allowed one support person per visit:

  • Pediatric patients
  • Maternity care patients

In addition to providing proof of vaccination or a negative test, all visitors must:

  • Wear a visitor sticker, which must remain visible during the entire visit.
  • Check in at the nurses' station before proceeding to the patient's room.
  • Be screened for COVID-19 symptoms.
  • Be 18 years of age or older.
  • Wear a mask at ALL times while in the facility: visitors who fail to wear a mask will be escorted from the facility.
  • Stay in the patient's room or other area as designated by the care providers.

Visitation for end-of-life patients can be coordinated with the care team and may be extended at the discretion of the lead nurse or physician. Visitors for end-of-life care patients will also be required to wear a mask and remain in the patient’s room at all times. All visitation is at the discretion of the care team and may be restricted at any time.