Adventist Health Hospital@Home

We bring the hospital to you®

We understand that most people get anxious at the thought of a hospital stay. But what if that hospital could come to you? With Adventist Health Hospital@Home, that’s exactly what we do. We set up a temporary virtual hospital unit with the latest hospital technology installed in your home. This means we can provide you and your family with the expertise, safety and care you need, when and where you want it. We’ve made this all possible because we’ve intentionally designed the program around you.

Proven outcomes. Higher patient satisfaction.

Adventist Health Hospital@Home combines two great things into one—high-quality hospital-level care with the comforts and conveniences of being in your own home. That’s why it’s no surprise to see patients more engaged and more empowered to heal quicker.
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How it works

So, what’s it like to be a patient in our virtual hospital? We come with technology, supplies and the same expert team who provides the whole-person care you’ve come to expect from our physicians, nurses and staff. Once you’re admitted, we connect you to your physician and care team through our easy-to-use mission control center app. The fact that you can stay in your home and still be 100% connected to your care team means you and your family will be more engaged in your care and recovery.
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Services traditionally provided in a hospital are provided in your home

Nurses and other clinicians provide in-person clinical services from the moment you are admitted and throughout the duration of your stay. And all the while, your health is remotely monitored through FDA-approved medical devices. Services traditionally provided by a hospital are delivered right to you, such as:

  • Access to nurses who will monitor health status, communicate with doctors and answer any medical questions
  • Daily visits, or more often if needed, from a doctor or nurse practitioner either in-person or by video visit
  • Lab services, IV medications and other equipment or therapy brought directly to the home
  • On-call service—24 hours a day, seven days a week—to respond to any urgent or immediate needs
  • Regular visits from a registered nurse to check vital signs and administer certain medications, including infusions
  • Social work oversight to coordinate care and develop a follow-up plan as needed

If you need to talk to someone on your care team, all you do is push a button and you’ll have access to our team 24/7. For more information or to download an Adventist Health Hospital@Home patient care guide.

Who benefits the most from this service?

While many patients can benefit from this program, it isn’t for everyone. Patients need to meet the criteria for inpatient care, and it’s important their home environment is safe and can accommodate this level of care.

Patients diagnosed with heart failure, pneumonia, COPD, cellulitis, asthma or a urinary tract infection typically benefit the most from this program, providing they meet all the criteria for enrollment. Adventist Health Hospital@Home also takes care of patients who are under observation by a physician at an emergency department or who might typically be admitted to the hospital.

Where is this service offered?

Adventist Health currently offers the virtual hospital program in these communities:

California

  • Bakersfield
  • Hanford
  • Glendale
  • Los Angeles
  • Marysville/Yuba City

Oregon

Portland


Related Reviews

  • COVID-19 patient welcomes care through Adventist Health Hospital@Home

    When Terri Miller took a COVID-19 test in order to travel to Maui, she got the surprise of her life. She tested positive, despite having no symptoms.

    Convinced the result must be a false positive, she took another test. It too said she was positive.

    Terri was unvaccinated, as was her husband, David. “David and I had chosen not to get vaccinated, for a variety of different reasons,” she explains.

    Soon, the disease symptoms showed up: chills, fever, cough and body aches. Six days after her positive test, Terri was sick enough to have a telemedicine visit with a doctor. The doctor prescribed steroids, antibiotics, anti-inflammatory drugs and antivirals. The treatment provided relief, and in two days she felt much better.

    But the relief was short-lived. Struggling to breathe two days later, Terri went to the emergency room and was admitted to the hospital at Adventist Health Portland. “It’s a very isolated place to be in the hospital with COVID,” Terri says. Though she appreciated the “phenomenal” care she received, she found it difficult to be alone in a small hospital room, especially when she felt ill and afraid.

    To Terri’s relief, the hospital had another option: Adventist Health Hospital@Home. Through this program, she could benefit from the latest hospital technology and real-time monitoring from the comfort of home. Adventist Health offers the service in the Portland area and in five California communities, working with partner Medically Home, which supports home-based hospital care across the United States.

    Terri’s Adventist Health team set up a temporary virtual hospital unit for her, and two providers visited her every day to do blood draws and take X-rays. She had meals delivered, and a telemedicine provider was available on demand.

    Terri said she enjoyed having more space and having her husband with her.

    “I am thankful that I ended up in the Adventist Health system,” Terri says. “They are on the forefront of medical awareness for COVID, and there are not enough exclamation points for me to express the caring compassionate educational supportive team that is building this program.”

    Terri spent about two weeks in the program supported by oxygen therapy as her lungs healed. She continues to pray that no new symptoms appear and that she recovers completely.

    Given a second chance, Terri says she would do some things differently. “In reality, I probably would have chanced taking a vaccination, as I am now aware that the variants are going to continue to spread in the hosts that are not vaccinated,” she says. “And I would have entered the hospital earlier.”

    For today, it’s enough to watch the progression of her lung capacity and hope the effects of COVID-19 are temporary. Her advice to others is simple: “Be safe. Be well.”

    Find more information about Adventist Health Hospital@Home at AdventistHealth.org/hospital-home.

    Terri Miller

Contact us

For questions about Adventist Health Hospital@Home, please call our virtual hospital program at 866-360-8759 or fill out the contact form below. A representative will respond to your inquiry within 24 to 48 hours (Monday-Friday).

For questions about Adventist Health and Rideout medical center, please call (530) 749-4300.