Adventist Health Howard Memorial Receives Reputation’s 800 Award for Best-In-Class Brand Reputation
Mar 5, 2024
Adventist Health Howard Memorial has been recognized by Reputation, a global leader in reputation performance management, with its 800 Award.
A top recognition for location-level businesses with best-in-class brand reputation, Reputation’s 800 Award highlights organizations that go above and beyond in delivering on brand promise by listening to and acting on feedback from their consumers.
“I am proud and grateful for our team at Howard Memorial and the work they do each day for our patients. As we listen to feedback from our community, answer questions both in-person and online, and understand the needs of our patients, we follow through on our promise to provide excellent patient-centered care while in our hospital and clinic space,” said Linda Givens, administrator of Adventist Health Howard Memorial.
Locations that win the 800 Award consistently, collect, analyze and apply consumer feedback, utilizing it to make data-driven decisions. Howard Memorial was recognized with the 2024 800 Award.
“In a world where consumers are making purchasing decisions based on what they see and hear in their local communities and online, delivering on brand performance is more important than ever. Adventist Health Howard Memorial has demonstrated its commitment to evolving alongside its customers by prioritizing their needs and taking action based on what they are saying across online reviews, rating pages and on social media,” said Liz Carter, Reputation’s Chief Marketing Officer. “On behalf of Reputation, I extend an enthusiastic congratulations to Adventist Health Howard Memorial for its commitment to understanding consumer feedback and acting on it.”
To determine 800 Award honorees, Reputation pulls a list of the Reputation Scores for every business location on the Reputation platform. Those that are honored will have achieved a score of 800 or higher due to their focus on high customer satisfaction throughout the past year.
The Reputation Score is a proprietary tool that measures review sentiment, volume, spread, recency, response, and length, along with brand reach and health, social engagement, business listing accuracy and search impressions. For more information, please visit reputation.com/800-award.
