Our Commitment in Action

At Adventist Health Castle, our team is living proof of our commitment to providing our patients with the highest level of care, quality, safety and experience. We’ve been honored to receive some of the state’s top recognitions, underscoring the efforts of our best-in-class, dedicated and caring team.

Learn more about how you can support our efforts to create a brighter future for Hawaiʻi.

CMS Five-Stars


Adventist Health Castle was recognized by the Centers for Medicare and Medicaid Services with a five-star rating, a recognition only 10% of hospitals nationwide—and just two others in the state—have achieved.

The CMS Overall Star Rating assigns one to five stars based on a hospital’s performance across five quality areas: mortality, safety of care, readmission, patient experience and timeliness and effectiveness of care. The overall rating a hospital receives shows how well it performs on an identified set of quality measures compared to other hospitals in the nation.

Bronze standard – Level 3 Geriatric Emergency Department Accreditation

The American College of Emergency Physicians awarded Adventist Health Castle the Geriatric Emergency Department Accreditation (GEDA) for our protocol-driven approach to providing geriatric patients with superior, tailored care.

The GEDA accreditation acknowledges that at Adventist Health Castle, we provide standardized approaches to care that address common geriatric issues, ensure optimal transitions of care from the emergency department to other settings and work to achieve geriatric-focused quality improvements.

Healthgrades Quality Achievement Awards for Outstanding Patient Experience (2013-2023)

Since 2013, Adventist Health Castle has earned the Healthgrades Quality Achievement Awards for Outstanding Patient Experience. The Healthgrades awards highlight the hospitals delivering superior quality care and evaluate hospital performance using objective quality measures, including clinical outcomes and patient safety and experience.

Adventist Health Castle is consistently recognized as top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels and medication and post-discharge care instructions.

Malcolm Baldrige National Quality Award

Adventist Health Castle won the Malcolm Baldrige National Quality Award in 2017, the highest level of national recognition for performance excellence that a U.S. organization can receive. To earn this honor, Adventist Health Castle demonstrated continuous improvement practices for delivering healthcare services, exhibited efficient and effective operations and revealed systematic methods for engaging and responding to patients and other stakeholders.

Patient safety, patient experience, workforce engagement and financial performance are a few categories where Adventist Health Castle demonstrated exceptional results.