Adventist Health Transfer Center

Fast transfer. Accurate care. Always Available.

At Adventist Health White Memorial, our goal is to help make the transfer of patients from referring facilities as seamless and timely as possible for the patient, their family and the referring provider.

Patient transfers start with this call

The Adventist Health Transfer Center is your single source for all patient transfers and direct admissions. Simply call 1-833-Go-To-ADV (1-833-468-6238), and we’ll do the rest.

Expert nurses handle everything

The Adventist Health Transfer Center is staffed by registered nurses trained in critical care and emergency medicine. When you call, one of our experienced nurses will:
  • Take your call and identify the appropriate or preferred hospital and specialists to care for your patient based on capability, capacity and patient preference.
  • Facilitate a recorded call between the referring and accepting caregiver.
  • Complete a quick registration.
  • Arrange the bed assignment.
  • Collect necessary clinical details for hospital admission.
  • Provide admission information to the referring provider.
  • Arrange for transportation, if needed.
  • Answer any questions throughout the process.
  • Facilitate physician to physician consults.

Always here for you

The Adventist Health Transfer Center is available 24 hours a day, seven days a week, 365 days a year. We’re here for physicians, nurses and other authorized healthcare providers who need to:
  • Transfer a patient into or out of an Adventist Health hospital or medical center.
  • Admit a patient directly from a physician’s office, urgent care center, or other healthcare facility.

Information to have on hand

When you call, we will ask for basic patient and clinical information. Please have the following information available when you call:
  • Your name and call back number.
  • Referring provider’s name and call back number.
  • Patient details: Name, DOB, SSN Diagnosis and other relevant clinical information.
  • Preferred facility and specialty for admission.
  • Level of care.
  • Mode of transportation (acute sites only).
    *Pediatric patients can be transferred to a facility that has the capability to care for them.

Help admit a patient to a non-affiliated facility if the appropriate Adventist Health site isn’t available or doesn’t offer the necessary services.

To begin initiating a transfer, call: 1-833-Go-To-ADV (1-833-468-6238)

Have you recently used our Adventist Health Transfer Center? We'd love to hear your feedback! Please take a short survey.