Understanding the Patient Experience of Out-Patient Services

In order to ensure that we have a comprehensive understanding of the patient experience, we partner with National Research Corporation, (NRC), an independent national research firm, to conduct perception surveys with patients using our emergency, imaging and ambulatory surgery services as well as the pediatrics and NICU patients.

Our Emergency Department patients rated the overall Quality of Care as:

Emergency Department Quality of Care Bar Graph

Patients who received care from our radiology services department rated the overall Quality of Care as:

Radiology Quality of Care Bar Graph

Our Out- Patient Ambulatory Services patients from our Los Angeles Surgery Center rated the overall Quality of Care as:

Out Patient Ambulatory Service Quality of Care Bar Graph