Understanding the Patient Experience of Out-Patient Services
In order to ensure that we have a comprehensive understanding of the patient experience, we partner with National Research Corporation, (NRC), an independent national research firm, to conduct perception surveys with patients using our emergency, imaging and ambulatory surgery services as well as the pediatrics and NICU patients.
Our Emergency Department patients rated the overall Quality of Care as:
Patients who received care from our radiology services department rated the overall Quality of Care as:
Our Out- Patient Ambulatory Services patients from our Los Angeles Surgery Center rated the overall Quality of Care as: