How to Report Complaints or Safety Concerns

How to file a complaint or to report safety or quality of care concerns to Adventist Health St. Helena:

Telephone: Patient Advocate (707) 963-3611 ext 4852

You may also submit your complaint in writing to:

Adventist Health St. Helena
C/o Administrative Director, Org Excellence
10 Woodland Road
St. Helena, CA 94574

Report a Patient Safety Event to The Joint Commission

How do you file a concern?

• Online: Submit a new patient safety event or concern
• E-mail: patientsafetyreport@jointcommission.org
• Fax: (630) 792-5636
• Mail: Office of Quality and Patient Safety

The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, Illinois 60181

Adventist Health St. Helena Safety Letter

Adventist Health St. Helena Hospital Behavioral Health Center Safety Letter