Adventist Health St. Helena prepares for PG&E power outage

PG&E Public Safety Power Shutoff (PSPS) - Updated 11/19/19 at 4:00 PM

PG&E Public Safety Power Shutoff for Wednesday, November 20, and Thursday, November 21

PG&E Power Shutoff Warning:
Due to a combination of high winds and dry fuel conditions, PG&E has announced a public safety power shutoff at our hospital beginning at 4:00 A.M. Wednesday morning, November 20, and continuing through Thursday, November 21.

Adventist Health St. Helena will remain open and operational using generator power. The emergency department, Martin O-Neil Cancer Center (except for radiation as the linear accelerator will not be functional), Medical Surgical, Intensive Care teams and all diagnostic testing (MRI, X-rays, CT scans, Lab), Job Care, Lifestyle Medicine Institute and the Deer Park Pharmacy will continue to meet the needs of all who are inpatient and immediate care. However, elective surgeries (e.g. knee replacement surgery, etc.) will be rescheduled.

All clinics are anticipated to have full power and will remain open, including Hidden Valley Lake. Adventist Health Physicians Network Calistoga will remain open using Calistoga’s generator power.


Associate and Patient Hotline
We have established an emergency number with a phone tree for staff and our patients to use for updates regarding the power outage. This number will be open starting at 6:00 P.M. 11/19, giving information on the PG&E power status at our facility. The telephone number is: 707-967-5669.

Charging Stations:
The resource centers listed below have charging stations for your cell phones and computers. You may charge your phones and computers in the hospital as well. We are adding more outlets in café 1878

Resource Centers:
Napa County
-Parking Lot: Mount Saint Helena Golf Course,2025 Grant Street, Calistoga, CA
-Saint Helena Catholic School,1255 Oak Avenue, Saint Helena, CA

Sonoma County
-Cloverdale Citrus Fairgrounds, 1 Citrus Fair Drive, Cloverdale, CA
-Santa Rosa Veterans Memorial Building, 1351 Maple Avenue Santa Rosa, CA
-Hanna Boys Center, 17000 Arnold Drive, Sonoma, CA

Lake County
-Clearlake Senior Community Center,3245 Bowers Avenue, Clearlake, CA
-Konocti Vista Casino,2755 Mission Rancheria Road, Lakeport, CA
-Twin Pine Casino & Hotel,22223 California 29, Middletown, CA
-Robinson Rancheria Resort and Casino,1545 State Highway 20, Robinson Rancheria, CA

How to Prepare for an Outage:
-Update your information with PG&E to your online account, or by calling 1-866-743-6589 during business hours. PG&E will use this information to alert you through automated calls, texts and emails.
-Plan for medical needs such as medications that require refrigeration or devices that need power.
-Identify backup charging methods for phones and keep hard copies of emergency contacts, such as hospitals, fire departments, police, friends and relatives.
-Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.
-Keep in mind the needs of the elderly, young children and pets.
-Know how to manually open your garage door.
-Make sure smoke alarms and fire extinguishers are ready.
-Keep emergency food and water on hand.
-Use battery-operated flashlights and lanterns, not candles, due to the risk of fire.
-Unplug electrical appliances to avoid overloading circuits when the power comes back on.