Adventist Health St. Helena Visitor Guidelines

Visiting hours: 10 a.m. to 4 p.m. including weekends

Effective: April 6, 2022
(All guidance is subject to change as conditions surrounding Covid-19 change)

Due to the rise of many different variants of Covid-19 in Napa County and surrounding counties, AHSH has implemented the following visitor guidelines to provide a safe environment for our patients, visitors, and our hospital team members, and to be in compliance with health order from the California Department of Public Health. We thank you in advance for your cooperation with these guidelines during this very challenging time.

ALL COMPANIONS/ VISITORS TO ANY HOSPITAL SERVICE MUST:

  • Be screened for temperature and Covid-19 symptoms at the entrance to the Hospital, and will be denied entry if they report potential Covid-19 exposure or symptoms or have a temperature over >37.8 C/ >100.04 F
  • Wear a face mask while in the building. Face masks will be provided at the entrance if the visitor does not have one. Visitors refusing to wear a face mask will be asked to leave the building. Cloth masks are not acceptable, and we will provide surgical masks at the entrance.
  • Wear a “Visitor Badge” and/or “Companion Badge” while in the facility
  • Practice hand hygiene and social distancing to the best of their ability
  • Promptly leave the hospital once direct visitation with the patient is concluded.
  • Visitors under18 are strongly discouraged
  • Covid immunity is defined as:
    • Two weeks after having the second Pfizer, second Moderna or one dose of J&J (Janssen) Covid vaccine within the past 6 months
    • Two weeks after having additional Covid vaccine(s) within the past 6 months

Notes: Unvaccinated or not fully vaccinated visitors

Must show documentation of negative Covid test:

  • Negative antigen test within one (1) day of visitation
  • Negative PCR test within two (2) days of visitation

*With history of Covid within the prior 90 days, may provide documentation of recovery and release from isolation in lieu of testing.

*For multiple consecutive visitations, visitors are required to provide proof of a negative test every third day (Testing is required on day 1, day 4 and day 7).

Inpatient Visiting For Non Covid Patients

(ICU,HVU,Medsurg &2SU)

10:00-4:00 PM

ONLY 2 companions with proof of Covid immunity or see notes on how unvaccinated/not fully immune visitors will be managed

BMU & MHU

2:30-4:00 PM

ONLY 1 companion with proof of being fully vaccinated or see notes on how unvaccinated visitors will be managed.

*We highly encourage only 1 visitor at a time in the patient’s room during the visiting hours, to maintain a safe environment for everyone.

Exceptions for non-Covid patients in inpatient units are:

  • Patients receiving end of life care
  • Patients with significant cognitive limitations
  • Recently deceased

Inpatient Visiting For Covid Patients

(ICU,HVU,Medsurg,2SU,BMU & MHU)

Video visitation only
Limited exceptions are allowed for:

  • Patients receiving end of life care
  • Persons with significant cognitive limitations
  • Recently deceased

Emergency Room & Cancer Center

ED - Non COVID Patients

ONLY 1 companion with proof of being fully vaccinated or see notes on how unvaccinated visitors will be managed. Limited exceptions are allowed for:

  • Critical care conditions
  • Guardians accompanying minors (up to age 18)
  • Persons with significant cognitive limitations

ED – COVID Patients

Video visitation only Limited exceptions are allowed for:

  • Critical care conditions
  • Guardians accompanying minors (up to age 18)
  • Persons with significant cognitive limitations

Cancer Center

ONLY 1 companion with proof of being fully vaccinated or a see notes on how unvaccinated visitors will be managed

Lab, Imaging, JobCare & LMI

Lab, Imaging,

Jobcare & LMI

ONLY 1 companion

Procedures– Inpatient & Outpatient

Outpatient & Inpatient procedure

ONLY 1 companion with proof of being fully vaccinated or see notes on how unvaccinated visitors will be managed

  • 1 companion allowed during preparation for surgery if they meet the outlined screening guidelines. Companions are encouraged to leave the building while patients are having their procedure. Designated waiting rooms are an option if companions are able to practice social distancing and wear a mask. Companions shall not wait in the Main Lobby.
  • Heart Surgery Patients : Given the nature of heart surgery and the anxiety it creates for the family members, we have made an exception for 1 companion to make a quick post- op visit (5-10 min) to the patient once the patient is situated in either ICU or HVU depending on the case even if outside visiting hours. Please note that this does NOT apply to Cath lab patients. The companion MUST provide proof of being fully vaccinated or see notes on how unvaccinated visitors will be managed.

Discharges – Inpatient & Outpatient

  • When the patient is ready for discharge, the nursing team will notify the companion. In the event the companion can provide proof of being fully vaccinated or can comply with how Adventist Health St. Helena manages the unvaccinated visitors, they can come to the main lobby to be screened and present proper documentation. The screener will coordinate with the unit and once the nurse is ready to review the discharge instructions with the companion, the companion can go to the patient room even outside visiting hours and get the education. If the companion cannot provide either proof of vaccine nor can comply with how Adventist Health St. Helena manages the unvaccinated visitors, unfortunately they cannot go to the bedside and the discharge will happen either at the curb side or if possible, a designated area.

COVID Test for Unvaccinated Visitors/Companions

  • Please note that rapid testing for Covid-19 will not be available onsite at our facility for visitors and/or companions.

Wellness Wing

  • A patient’s companion staying at the wellness wing must provide proof of being fully vaccinated or comply with how Adventist Health St. Helena manages the unvaccinated visitors. Please see notes on how unvaccinated visitors are managed.

Communications while in the Hospital

  • We understand how difficult it is for patients to be away from their loved ones while hospitalized, and we are committed to keeping them updated by our physicians and our nursing team via phone. The hospital has Facetime available for all patients to connect with their loved ones.

Please contact Sanam Movassaghi, administrative director with any questions or concerns at 707-963-3611 EXT:4852 or the house supervisor EXT:5851.