Mission In Action

NRC Picker Path to Excellence Award

On September 19, 2012, NRC Picker, a division of National Research Corporation (NRCI), awarded Adventist Health St. Helena its 2012 Path to Excellence award for "Top performing hospital with 100 to 300 beds." Patients rated Adventist Health St. Helena higher than any other of its size in the western United States.

For 135 years, Adventist Health St. Helena has continuously earned and maintained a reputation for excellence in advancing health in Northern California with a mission to share God's love by providing physical, mental and spiritual healing. Today, Adventist Health St. Helena remains focused on serving that same caring mission with added intention of continuously improving quality, efficiency and reach.

Adventist Health St. Helena Health Experience

Adventist Health St. Helena, with 151 beds, is part of Adventist Health; a faith-based, not-for-profit integrated health care delivery system with more than 21,000 employees serving communities in California, Hawaii and Oregon. The hospital serves its primarily rural communities with comprehensive, destination-quality medical care, including cancer, cardiovascular, orthopedics, and behavioral health services. Located in the heart of the Napa Valley, Adventist Health St. Helena's innovative residential lifestyle medicine program offered at the Center for Health and other top quality health care services, including the Martin-O'Neil Cancer Center and Coon Joint Replacement Institute, make it one of the nation's premier health care destinations. Pursuing a vision to become the destination of choice for all who seek to Live Younger Longer™, Adventist Health St. Helena partners with the local community to improve its overall "health experience" and aspires to extend that experience throughout the region.

Our Employees

Every employee throughout the hospital made a contribution to the Path of Excellence Award. Through a unique management philosophy, staff is empowered to implement tactics and strategies that improve quality and efficiency without the constraints of a hierarchical system. Dedicated and skilled physicians work together with hospital staff to provide safe, proven and innovative medicine; clean, calm and engaging facilities; and a sensitive, proactive and extraordinary experience.

NRC Picker

NRC Picker is committed to equipping its clients with the resources and knowledge proven to improve the patient experience, and developed its Path to Patient-Centered Care to provide a clear framework of steps to take for lasting and successful improvement. Path to Excellence award recipients are among a select group of healthcare innovators leading the way on the Path to Patient-Centered Care.