Covid-19 Safety

Adventist Health is committed to your safety and well-being. Providing you access to safe, excellent and compassionate care has always been our top priority. You can be confident that we have taken proactive steps to protect you and our community.

We continue to work with the local public health departments, and our highly trained infection prevention practitioners are closely following the Centers for Disease Control and Prevention (CDC) guidelines. Because of the robust infectious disease protocols we have in place, we are taking every possible precaution for the safety of you and your family, including:

  • All staff members are screened daily for COVID-19 and abide by the physical distancing guidelines except when providing patient care.
  • A member of our team will call you at home before your visit to see if you or anyone in the household has a fever or other symptom of COVID-19, the disease caused by the virus.
  • Our team always washes their hands in front of you and wears a mask and other protective gear to reduce infections and make you more comfortable with your care.
  • All patients and family members are provided with face masks and are required to wear them while in the presence of our staff in your home, unless a clinician asks that it be removed.
  • Our team always washes their hands and cleans and disinfects all equipment that is brought into your home and while it is in your home.
  • In-house testing: Our facilities offer in-house testing for hospital patients who are vulnerable and show symptoms.
  • COVID-19 patients: We have taken extra measures to prevent the transmission of contagious diseases. Any patient experiencing COVID-19-like symptoms is immediately tested and active steps are taken to ensure the safety of you and others in the household.

If you have any questions or concerns about COVID-19 or the safety practices of our team, reach out to your provider right away.


Hear From Our Patients

  • COVID-19 patient welcomes care through Adventist Health Hospital@Home

    When Terri Miller took a COVID-19 test in order to travel to Maui, she got the surprise of her life. She tested positive, despite having no symptoms.

    Convinced the result must be a false positive, she took another test. It too said she was positive.

    Terri was unvaccinated, as was her husband, David. “David and I had chosen not to get vaccinated, for a variety of different reasons,” she explains.

    Soon, the disease symptoms showed up: chills, fever, cough and body aches. Six days after her positive test, Terri was sick enough to have a telemedicine visit with a doctor. The doctor prescribed steroids, antibiotics, anti-inflammatory drugs and antivirals. The treatment provided relief, and in two days she felt much better.

    But the relief was short-lived. Struggling to breathe two days later, Terri went to the emergency room and was admitted to the hospital at Adventist Health Portland. “It’s a very isolated place to be in the hospital with COVID,” Terri says. Though she appreciated the “phenomenal” care she received, she found it difficult to be alone in a small hospital room, especially when she felt ill and afraid.

    To Terri’s relief, the hospital had another option: Adventist Health Hospital@Home. Through this program, she could benefit from the latest hospital technology and real-time monitoring from the comfort of home. Adventist Health offers the service in the Portland area and in five California communities, working with partner Medically Home, which supports home-based hospital care across the United States.

    Terri’s Adventist Health team set up a temporary virtual hospital unit for her, and two providers visited her every day to do blood draws and take X-rays. She had meals delivered, and a telemedicine provider was available on demand.

    Terri said she enjoyed having more space and having her husband with her.

    “I am thankful that I ended up in the Adventist Health system,” Terri says. “They are on the forefront of medical awareness for COVID, and there are not enough exclamation points for me to express the caring compassionate educational supportive team that is building this program.”

    Terri spent about two weeks in the program supported by oxygen therapy as her lungs healed. She continues to pray that no new symptoms appear and that she recovers completely.

    Given a second chance, Terri says she would do some things differently. “In reality, I probably would have chanced taking a vaccination, as I am now aware that the variants are going to continue to spread in the hosts that are not vaccinated,” she says. “And I would have entered the hospital earlier.”

    For today, it’s enough to watch the progression of her lung capacity and hope the effects of COVID-19 are temporary. Her advice to others is simple: “Be safe. Be well.”

    Terri Miller