Your care team


Our physicians are among some of the most talented. All our physicians are board certified or board eligible and have exceptional training at some of the most prestigious medical schools in the U.S. and beyond. Our physicians conduct daily rounds and meet with you by video. They are on-call 24/7 and will:

  • Coordinate your care while admitted to the program, including lab and imaging studies.
  • Communicate with other physicians and/or your primary care physicians. If you don’t have a primary care physician, our case manager can help you with a list of primary care physicians in the area so that you can become established with one.
  • Educate you and your family on your condition or illness and how to best manage the symptoms.
  • Coordinate your follow-up care, including our case management team to ensure you are prepared for discharge from our virtual hospital.

Nursing team

Our team of nurses includes field RNs who will come to your home to perform certain tests and treatments and ensure you are comfortable and safe in your home. The team also includes nurses in our central command center who are monitoring your vitals, calling to check on you throughout the day and responding when you have a question or an immediate need.

Case manager

Your care team is partnered with a case manager who will help you make the transition into our virtual hospital. Case managers work with patients and families to assist with the care team, rehabilitation team (if needed) and equipment needs.

Social worker

A social worker can assist with additional planning information and referrals to community resources, as needed.

Your primary care physician

Your primary care physician is an integral part of the care team. We update your doctor with your condition, treatment plan and discharge information.

Other professionals

While under our care, you may be visited by various healthcare professionals, including personnel from the imaging department, laboratory, respiratory care services and physical therapists. In addition, the hospital staff includes many behind-the-scenes workers such as pharmacists and others who contribute to your well-being.

Hear From Our Patients

  • COVID-19 patient welcomes care through Adventist Health Hospital@Home

    Terri Miller

    When Terri Miller took a COVID-19 test in order to travel to Maui, she got the surprise of her life. She tested positive, despite having no symptoms.

    Convinced the result must be a false positive, she took another test. It too said she was positive.

    Terri was unvaccinated, as was her husband, David. “David and I had chosen not to get vaccinated, for a variety of different reasons,” she explains.

    Soon, the disease symptoms showed up: chills, fever, cough and body aches. Six days after her positive test, Terri was sick enough to have a telemedicine visit with a doctor. The doctor prescribed steroids, antibiotics, anti-inflammatory drugs and antivirals. The treatment provided relief, and in two days she felt much better.

    But the relief was short-lived. Struggling to breathe two days later, Terri went to the emergency room and was admitted to the hospital at Adventist Health Portland. “It’s a very isolated place to be in the hospital with COVID,” Terri says. Though she appreciated the “phenomenal” care she received, she found it difficult to be alone in a small hospital room, especially when she felt ill and afraid.

    To Terri’s relief, the hospital had another option: Adventist Health Hospital@Home. Through this program, she could benefit from the latest hospital technology and real-time monitoring from the comfort of home. Adventist Health offers the service in the Portland area and in five California communities, working with partner Medically Home, which supports home-based hospital care across the United States.

    Terri’s Adventist Health team set up a temporary virtual hospital unit for her, and two providers visited her every day to do blood draws and take X-rays. She had meals delivered, and a telemedicine provider was available on demand.

    Terri said she enjoyed having more space and having her husband with her.

    “I am thankful that I ended up in the Adventist Health system,” Terri says. “They are on the forefront of medical awareness for COVID, and there are not enough exclamation points for me to express the caring compassionate educational supportive team that is building this program.”

    Terri spent about two weeks in the program supported by oxygen therapy as her lungs healed. She continues to pray that no new symptoms appear and that she recovers completely.

    Given a second chance, Terri says she would do some things differently. “In reality, I probably would have chanced taking a vaccination, as I am now aware that the variants are going to continue to spread in the hosts that are not vaccinated,” she says. “And I would have entered the hospital earlier.”

    For today, it’s enough to watch the progression of her lung capacity and hope the effects of COVID-19 are temporary. Her advice to others is simple: “Be safe. Be well.”

    Terri Miller

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