Visits here or there, safe everywhere

Your care team can still see you safely — in our clinics or in the comfort and convenience of your home.

Your health can’t wait for this pandemic. We miss seeing you, and we want to be sure your health is getting the attention it deserves. That’s why we are taking a lot of extra care to make sure you can see your doctor, nurse practitioner or physician assistant safely and quickly, either in our clinics or in your home through virtual visits.

How we keep our clinics safe

Many people are worried about their health safety in public places, especially medical clinics and hospitals. Rest assured we are following evidence-based protocols to keep our facilities disinfected and protect you, other patients and our staff from infection.

Our safety measures include:

Limiting in-person appointments: We offer virtual visits by video or phone whenever possible. This saves in-person visits for when you really need them.

Separating patients who might have COVID-19: We screen incoming patients for COVID-19 symptoms before anyone comes inside. Patients with COVID-19 symptoms are taken to isolated areas of the clinic and kept separate from other patients.

Requiring masks: Everyone age 2 and older coming to our clinics should wear a mask at all times. You can wear a cloth mask from home, or we will give you a mask to wear.

Keeping physical distance: Clinic lobbies and other common areas are arranged to encourage physical distancing.

Cleaning and disinfecting: Exam rooms are cleaned between each patient visit, and common areas are cleaned multiple times each day.

Virtual visits at home

Home is where your heart is, and now it’s where your health is too. Our virtual visits bring your provider to you in the comfort of your own home. Fueled by easy-to-use technology, virtual visits let you have your visit online using your computer, phone or tablet.

Virtual visits are a great way to:

  • Handle primary care issues
  • Refill prescriptions
  • Manage your chronic conditions
  • Get screened for coronavirus (COVID-19)

Urgent care and specialists are also available for virtual visits.

Setting up your virtual visit

Just call your Adventist Health clinic or 503-261-6929 to make an appointment. We are happy to help you schedule your visit and answer all your questions.

Our staff will help you decide what type of video or phone appointment works the best for you. We can hold our visits using several popular video apps.

Virtual visits are billed to your insurance the same as a clinic visit. You don’t have to worry about extra charges for this convenient and quick option for seeing your provider.

Here for you, in more ways than ever before

So many things seem uncertain right now. One thing you can depend on is Adventist Health Portland’s commitment to your health and safety.

Please don’t delay the health care you need. Our clinics, urgent care clinics and emergency room are open and ready to see you safely. Together we can help you keep your health moving in the right direction.

To make a primary or specialty care appointment, call your clinic directly or call 503-261-6929. We can see you as soon as today. You can also check urgent care wait times and reserve your spot in line.