Practice Manager (Outpatient)

JOB SUMMARY

Manages the daily operations of multiple outpatient medical practices with several providers. Oversees personnel, financial, clerical, housekeeping and maintenance, and purchasing functions. Plans programs, allocates and assigns duties to employees. Reviews medical records for compliance and billing requirements. Monitors activities and operations to ensure practices successfully meets objectives. Supervises and directs the activities of various levels of assigned personnel utilizing both professional and supervisory discretion and independent judgement.

Function: Clinical Care

Family: Clinic Leadership

Level: Supervisor

FLSA: Exempt

JOB REQUIREMENTS

Minimum education

Bachelor’s Degree in business administration or equivalent combination of education/related experience: Required

Master's Degree: Preferred

Minimum Work Experience

Three years' technical experience: Preferred

One year's clinic management experience: Preferred

Required Licenses

Other

Refer to the Required Licenses and Certifications list for additional job and/or unit specific requirements.

Required Skills

Refer to Job Analysis #01B for details regarding additional ability requirements.

ORGANIZATIONAL EXPECTATIONS

Adheres to the Adventist Health Mission, Vision and Values statements. Complies with behavioral standards, policies, procedures and handbooks established by the organization and their respective ministries. Abides by the guiding principles of the Code of Conduct.

ESSENTIAL FUNCTIONS

Oversees and directs the operations of the assigned clinic/s. Ensures clinics are operated in accordance with regulatory requirements and organizational policies and procedures. Communicates operational opportunities and best practices to executive management. Ensures best practices are implemented and maintained throughout the assigned clinic/s.

Works with organizational department to ensure that the appropriate revenue management policies, procedures and systems are in place to allow for billing and collection effectiveness. Utilizes appropriate performance reporting structures including performance scorecards, operations and financial reporting, including performance ratio analysis, and other region and/or clinic specific metrics. Defines job responsibilities, qualifications/competencies needed and measurable performance expectations for all positions. Exercises independent judgment in recruiting, training, coaching, supervising and directing assigned staff. Performs other job-related duties as assigned.

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