Patient Accounts Representative-State Government Payers (Medi-Cal, CMSP)- Patient Accounting, Full Time (23)
December 10, 2020


Patient Accounting Department

FLSA Status: Non-Exempt

Rate: $17.818- $23.378


  • Prepares accounts for billing to third party payers associated with California State Governmental programs such as Medi-Cal, CMSP, CCS, Family Pact, etc.
  • Performs tasks as necessary to ensure the accurate, timely resolution of patient accounts in accordance with MCDH’s and State’s established procedure
  • Assists patients and their representatives in a professional manner by providing accurate information and identifying problems needing resolution
  • Processes refunds in a timely manner
  • Accurately documents all patient account activity
  • Reviews remittance advice and prepares secondary insurance billing in a timely manner
  • Prepares late charge billing in a timely fashion, as required
  • Reviews and responds to remittance advice denials, short-pays, suspends, etc. in a timely manner
  • Performs other duties as assigned


  • High school graduate or equivalent
  • Two years prior experience in billing and collections in a hospital/facility setting
  • Two years prior experience in completion of UB04 and HCFA 1505 forms in accordance to California State Governmental programs (Medi-Cal, CMSP, CCS, Family Pact, etc.)
  • Extensive knowledge of CPT, HCPCS, UB04 revenue coding, modifiers as well as Medi-Cal billing regulations; Critical Access Hospital preferred
  • Ability to work autonomously and as a team member by enhancing team effectiveness by supporting team members within the Business Office and the organization
  • Ability to accurately perform basic mathematical computations
  • Demonstrated ability to read, understand and follow instructions
  • Ability to effectively communicate verbally and in writing
  • Working knowledge of the use and applications of computers (preferably Microsoft Excel and Word)
  • Ability to operate computer 10-key pad by touch
  • Ability to communicate in Spanish highly desirable
  • Capable of performing position related physical requirements

REPORTS TO: Patient Accounting Manager

Applications accepted until position is filled PCN 23


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