MEDICAL ASSISTANT

NORTH COAST FAMILY HEALTH CENTER

FLSA Status: Non-Exempt

Rate: $17.514-$22.980

PRINCIPAL JOB DUTIES:

- Greets patients and orients them to the NCFHC intake procedure if necessary

- Obtains/records vital signs; Records chief complaint; Updates allergy and medication information Obtains appropriate specimens from patient; Ensures patient biographical information is correct; Ensures complete and accurate documentation in the patient’s electronic medical record

- Performs phlebotomy, if certified

- Performs procedures as ordered by providers and as outlined in the NCFHC Policy and Procedure Manual

- Assists licensed staff in performing various treatment procedures

- Ensures that exam rooms and intake equipment are clean and available

- Maintains a sufficient and non-expired stock of supplies, forms and medications in exam rooms, supply room and/or labs, properly disposing of outdated supplies and medications

- Assists as needed in obtaining prior authorizations and fulfilling prescription requests

- Answers phones, responds to phone messages, routes test results and other documentation as needed

- Assist providers in setting up and completing appointments for on-site, telephone or video visits

- Maintains awareness of clinic flow and reacts when necessary to improve flow.

- Maintains required log books throughout the NCFHC

- Follows established clinic policies and procedures, including confidentiality requirements as set forth by HIPAA and MCDH

- Supports an environment of teamwork, professional communication, excellent “customer service” and efficiency, in part by appropriately reporting patient and/or coworker issues to supervisor or practice administrator

- Performs other duties as assigned

QUALIFICATIONS:

- Certification of completion from a Medical Assistant training program and/or medical office work

experience as a Medical Assistant in a clinic setting preferred.

- Proof of training to administer IM, SQ, and Inhaled Meds preferred

- Current CPR certification required

- Demonstrated ability to exhibit a high degree of professionalism and competency

- Ability to communicate in Spanish highly desirable

- Capable of performing position related physical requirements

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