Manager, RN (Outpatient)
JOB SUMMARY
Creates an environment where front line nurses and ancillary staff provide whole person care that is safe, complication free, and optimizes functional independence for each patient. Maintains a highly-visible presence on the unit. Collaborates closely with staff, charge nurses, physicians, and other department leaders to ensure that clinical operations are efficient and effective, and achieve high patient/family/staff satisfaction. Supervises and directs the activities of various levels of assigned nursing and ancillary personnel utilizing both professional and supervisory discretion and independent judgment.

Function: Nursing
Family: Nursing Coordination
Level: Manager
FLSA: Exempt
JOB REQUIREMENTS
Minimum Education
  • Bachelor’s Degree in nursing or equivalent combination of education/related experience: Required Master's Degree: Preferred
Minimum Work Experience
  • Five year's technical experience: PreferredOne year's leadership experience: Preferred Two years' experience of acute care nursing in hospital setting: Preferred
Required Licenses
  • Registered Nurse Registered Nurse (RN) licensed in state of practice: Required
  • Other Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification: Preferred National specialty certification in area of expertise or in nursing administration: Preferred Refer to the Required Licenses and Certifications list for additional job and/or unit specific requirements.
Required Skills
  • Refer to Job Analysis #01B for details regarding additional ability requirements.
  • ORGANIZATIONAL EXPECTATIONS
  • Adheres to the Adventist Health Mission, Vision and Values statements. Complies with behavioral standards, policies, procedures and handbooks established by the organization and their respective ministries. Abides by the guiding principles of the Code of Conduct.
ESSENTIAL FUNCTIONS
  • Builds a high performing clinical work team by recruiting and retaining skilled professional staff.
  • Builds a strong infrastructure with designated charge nurses and unit champions.
  • Engages staff in developing action plans for needed change to create safe, desired outcomes.
  • Completes periodic evaluations of personnel supervised.
  • Coaches and disciplines personnel when deems appropriate. Monitors attendance.
  • Works closely with staff, unit champions, and the clinical educator to identify and meet educational needs.
  • Sets and strives to achieve goals for patient safety, quality of care and compliance with regulatory requirements.
  • Creates a culture of open communication.
  • Develops strategies to improve patient/family, and physician satisfaction.
  • Establishes standards of care for professional nursing practice that staff are held accountable to.
  • Monitors critical processes and outcomes of care through audits, analysis of data, and complaints or incident reports.
  • Works with staff to ensure that care is safe, complication free, and optimizes functional independence for each patient.
  • Directs and monitors personnel in the performance of patient care activities in order to ensure adequate patient care and quality of work.
  • Investigates and resolves patient care and operational issues as needed.
  • Initiates and coordinates individual and team conferences with health team members, patients, and/or families to initiate and revise care plans for optimal, individualized patient care as per care setting.
  • Assesses the personnel requirements of the unit on a daily basis and requests additional personnel when determines they are necessary.
  • Authorizes and assigns overtime to personnel when independently determines this to be appropriate.
  • Completes monthly unit staff schedule on time, accurately, and in collaboration with staff members and the director with minimal incidents of absence or unbalanced/short staffing events.
  • Works with facility services to assure that the department and equipment is maintained safe and operational.
  • Prevents complications of care including nosocomial infections.
  • Conducts emergency preparedness reviews.
  • Performs other job-related duties as assigned.

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