Each patient at Feather River Hospital has the right to exercise
these rights without regard to sex, economic status, educational
background, race, color, religion, ancestry, national origin,
sexual orientation or marital status, or the source of payment
YOU HAVE THE RIGHT TO:
Have a family member (or other representative of your
choosing) and your own physician notified promptly of your
admission to the hospital.
Considerate and respectful care, and to be made comfortable.
You have the right to respect for your personal values and
Know the name of the physician who has primary responsibility
for coordinating your care and the names and professional
relationships of other physicians and non-physicians who will
Receive information about your health status, course of
treatment and prospects for recovery in terms you can
understand. You have the right to participate in the
development and implementation of your plan of care. You have
the right to participate in ethical questions that arise in
the course of your care, including issues of conflict
resolution, withholding resuscitative services, and forgoing
or withdrawing life-sustaining treatment.
Make decisions regarding medical care, and receive as much
information about any proposed treatment or procedure as you
may need in order to give informed consent or to refuse a
course of treatment. Except in emergencies, this information
shall include a description of the procedure or treatment,
the medically significant risks involved, alternate courses
of treatment or non-nontreatment and the risks involved in
each, and the name of the person who will treatment carry out
the procedure or treatment.
Request or refuse treatment, to the extent permitted by law.
However, you do not have the right to demand inappropriate or
medically unnecessary treatment or services. You have the
right to leave the hospital even against the advice of
physicians, to the extent permitted by law.
Be advised if the hospital/personal physician proposes to
engage in or perform human experimentation affecting your
care or treatment. You have the right to refuse to
participate in such research projects.
Reasonable responses to any reasonable requests made for
Request or reject the use of any or all modalities to relieve
pain, including opiate medication, if you suffer from severe
chronic intractable pain. The doctor may refuse to prescribe
the opiate medication, but if so, he/she must inform you that
there are physicians who specialize in the treatment of
severe chronic intractable pain with methods that include the
use of opiates.
Formulate advance directives. This includes designating a
decision-maker if you become incapable of understanding a
proposed treatment or become unable to communicate your
wishes regarding care. Hospital staff and practitioners who
provide care in the hospital shall comply with these
directives. All patient rights apply to the person who has
legal responsibility to make decisions regarding medical care
on your behalf.
Have personal privacy respected. Case discussion,
consultation, examination and treatment are confidential and
should be conducted discreetly. You have the right to be told
the reason for the presence of any individual. You have the
right to have visitors leave before an examination and when
treatment issues are being discussed. Privacy curtains will
be used in semi-private rooms.
Confidential treatment of all communications and records
pertaining to your care and stay in the hospital. Basic
information may be released to the public, unless
specifically prohibited in writing by you. Written permission
shall be obtained before medical records are made available
to anyone not directly concerned with your care, except as
otherwise may be required or permitted by law.
Access information contained in your records within a
reasonable period, except in certain circumstances specified
Receive care in a safe setting, free from verbal or physical
abuse or harassment. You have the right to access protective
services including notifying government agencies of neglect
Be free from restraints and seclusion of any form used as a
means of coercion, discipline, convenience, or retaliation by
Reasonable continuity of care and to know, in advance, the
time and location of appointments as well as the identity of
the persons providing the care.
Be informed by the physician, or a delegate of the physician,
of continuing health care requirements following discharge
from the hospital.
Know which hospital rules and policies apply to your conduct
while a patient.
Designate visitors of your choosing, if you have
decision-making capacity, whether or not blood or marriage
relates the visitor, unless:
No visitors are allowed.
The facility reasonably determines that the presence of a
particular visitor would endanger the health or safety of
a patient, a member of the health facility staff, or
other visitor to the health facility, or would
significantly disrupt the operations of the facility.
You have told the health facility staff that you no
longer want a particular person to visit. However, a
health facility may establish reasonable restrictions
upon visitation, including restrictions upon the hours of
visitation and number of visitors.
Have your wishes considered, if you lack decision-making
capacity, for the purposes of determining who may visit. The
method of that consideration will be disclosed in the
hospital policy on visitation. At a minimum, the hospital
shall include any persons living in your household.
Examine and receive an explanation of the hospital's bill
regardless of the source of payment.
Exercise these rights without regards to sex, economic
status, educational background, race, color, religion,
ancestry, national origin, sexual orientation or marital
status, or the source of payment for care.
File a grievance and/or file a complaint with the state
Department of Health Services and/or the hospital and be
informed of the action taken. If you have a complaint about
this facility, you may contact the Quality Risk Manager at
(530)877- 9361, ext. 2125. State Department of Health
Services at 1367 East Lassen, Suite B-1, Chico, CA 95973 or
by calling 1-800-554-0350.
Express concerns about patient care and safety in the
hospital by contacting the Quality Risk Manager at (530)
877-9361, ext. 2125. If the concerns cannot be resolved
through the hospital, you may contact the Joint Commission on
Accreditation for Healthcare Organizations' Office of Quality
Monitoring at 1-800-994-6610.