COVID-19 Vaccinations at Adventist Health Castle

It is the mission of Adventist Health Castle to care for our community and we are working diligently to coordinate allocation and distribution of the Pfizer-BioNTech COVID-19 vaccine according to the Hawai`i State Department of Health guidelines.

We encourage eligible individuals to visit for additional information related to the State of Hawaii’s vaccination roll-out.

We appreciate your patience as we work together to improve the health of our community.

Important information

  • Read the instructions and FAQ fully to determine eligibility
  • Complete the fillable form – see below after FAQ Section
  • All vaccinations are contingent upon Castle receiving vaccines.


Who is eligible for the vaccine at Adventist Health Castle in Kailua?

We’re currently vaccinating phase 1a, 1b, and 1c.

How do I get the vaccine?

For those in phases 1a, 1b, and 1c, visit to schedule an appointment or call (808) 263-5002 if you need assistance navigating the scheduling platform.

Can I just show up at the Adventist Health Castle Wellness Center for a vaccine?

No, walk-ins are not accepted at this time. You must go through the proper online registration process.

Each person who is properly registered and validated will receive an email stating they were permitted to move forward. If you schedule an appointment inappropriately, your appointment will be cancelled or you will be turned away upon arrival at the clinic.

What if I need technical help registering?

Please ask a family member or friend for assistance before calling us at (808) 263-5002.

I’ve been validated by Castle Health Group and received the email. Why are no appointments available?

Please note, appointments are released as vaccinations become available. Please check the Vagaro scheduling platform periodically to secure an appointment.

How do I cancel my appointment?

Please cancel your appointment through the Vagaro scheduling platform. If you need assistance, please call (808) 263-5002.

What paperwork do I need to bring with me?

Bring your completed registration form, paper copies of your insurance card and state ID, and proof of employment (badge with photo, pay stub (within the last month with employee and employer names), letter from employer certifying employment).

Is there a fee for the vaccination?

There is no fee for the vaccination, however Adventist Health Castle must charge your insurance an administration fee.

What if I don’t have insurance?

You can still schedule and receive the vaccination. Adventist Health Castle will bill you the administration fee. There are no monies collected on site.

What vaccine is being given?

Adventist Health Castle will only be administering the Pfizer-BioNTech COVID-19 vaccine.

How long do I have to wait to get the second dose?

Pfizer recommends you get the 2nd dose 21 days after your first vaccination. Your second appointment will be scheduled at your first appointment.

I qualify for the vaccine, but my spouse does not, can they get vaccinated too?

No, the vaccines are only available to those that meet the qualifications listed above. The community can check for more details on when additional vaccines will be made to the public.

Who do I contact if I have additional questions about the process at Adventist Health Castle?

You may call (808) 263-5002

Visit the Registration Page