Adventist Health - Health Information Management

With Adventist Health’s patient portal, MyAdventistHealth, you now have a direct link to access your own personal electronic health records immediately. Log in to MyAdventistHealth now to do the following:

View your lab results, radiology reports, and pathology reports
Download or reprint education documents and discharge instructions
Access your health records, such as immunizations, allergies, and medications
View or download summaries of visits and complete health summaries.

Please note that not all medical records are viewable and/or retrievable through the patient portal. For records that are not available through the patient portal, submit a request using one of the methods below.

Requesting Medical Records

For Adventist Health locations, there are three ways to request your medical records.

Online Patient Request

Request Medical Records

Online Provider Request

Our paperless request process does not require a login, but uses email verification for enhanced security. No faxing, scanning or printing will save you time.

Provider Request for Medical Records

By Paper Form

If you prefer a paper authorization form, please download and print the Authorization to Release Medical Information Form (English) (Spanish) and/or the Patient Directed Request Form (English) (Spanish)
Submit a scanned copy of your completed paper authorization form by email to MedRecords@AH.org. You can also submit your completed form by fax or mail. See below for mailing addresses and fax numbers for each facility.

In-Person

Please check the hours for your Adventist Health facility or clinic. We encourage you to submit your request online or by paper form. Some locations do not accept walk-ins.

Requesting Other Medical Records

Records for Deceased Patients - California, Hawaii, Oregon
Revocation/Special Restrictions
Copy Service and Subpoena – a separate subpoena is required for each department documents are requested from (i.e., images, specimen, or billing). For follow-up on a request, contact the department in which subpoena was served.
Itemized Hospital Bills – Please contact your local Patient Financial Assistance. If you have a question about a physician’s office bill, contact your physician’s billing office directly.
Radiology Imaging or Cardiology (heart catheterization) may be requested from the Diagnostic Imaging Department. Patients of Lodi Memorial please contact your Medical Records Department at the number listed below.
Laboratory and Pathology results may be obtained from the Medical Records Department. Test samples, slides and specimens may be obtained from the Laboratory/Pathology Department.
Risk Management – All other types of requests will be sent to the facility Risk Management department to determine the appropriate resource to respond to the request, ie: subpoena, search warrant.

Timing and Fees

Requests are typically fulfilled within 14 business days. There are no fees associated with requests sent directly to another medical provider. Fees may be associated with requests that are sent to you or to someone who is not a medical provider. If there are any fees associated with your request, you will be invoiced by our business partner, Ciox Health. All fees are in accordance with state and federal laws.

Adventist Health Facilities

Adventist Health Bakersfield
2615 Chester Avenue
Bakersfield, CA 93301
Phone: (661) 863-2120, option 2
Fax: (661) 863-2955
Monday - Friday, 8 a.m. - 5 p.m.
Adventist Health Specialty Bakersfield
3001 Sillect Avenue
Bakersfield, CA 93308
Phone: (661) 863-5070
Fax: (661) 863-5355
Monday - Friday 9 a.m. - 5 p.m.
Adventist Health Castle
640 Ulukahiki Street
Kailua, HI 96734
Phone: (808) 263-5153
Fax: (808) 263-5385
Monday - Thursday, 8 a.m. - 4 p.m.
Friday, 8 a.m. - 3 p.m.
Adventist Health Clear Lake
15630 18th Street
Clear Lake, CA 95422
Phone: (707) 995-5714
Fax: (707) 995-9030
Monday - Friday, 9 a.m. - 4 p.m.
Adventist Health Delano
1401 Garces Highway
Delano, CA 93215
Phone: (661) 721-5245
Fax: (661) 721-5248
Monday - Friday, 8 a.m. - 4:30 p.m.
Adventist Health Glendale
1509 Wilson Terrace
Glendale, CA 91206
Phone: (818) 409-8171
Fax: (818) 545-1872
Monday - Friday, 8 a.m. - 5 p.m.
Adventist Health Hanford
450 Greenfield Avenue
Hanford, CA 93230
Phone: (559) 537-0790
Fax: (559) 537-0793
Monday - Friday, 8 a.m. - 4 p.m.
Adventist Health Howard Memorial
1 Marcela Drive
Willits, CA 95490
Phone: (707) 456-3100
Fax: (707) 459-7302
Monday - Thursday, 9 a.m. - 4 p.m.
Friday, 10 a.m. - 3 p.m.
Adventist Health Lodi Memorial
975 South Fairmont Avenue
Lodi, CA 95240
Phone: (209) 339-7495
Fax: (209) 368-3745
Monday - Friday, 8 a.m. - 4:30 p.m.
Adventist Health Mendocino Coast
700 River Drive
Fort Bragg, CA 95437
Phone: (707) 961-4626
Fax: (707) 964-8875
Monday - Friday 8:30 a.m. - 4:00 p.m.
Adventist Health Reedley
372 West Cypress Avenue
Reedley, CA 93654
Phone: (559) 537-0790
Fax: (559) 391-3443
Monday - Friday, 8 a.m. - 4 p.m.
Adventist Health Rideout
726 4th Street
Marysville, CA 95901
Phone: (530) 749-4300
Fax: (530) 749-4495
Monday - Friday, 8 a.m. - 4:30 p.m.
Adventist Health Selma
1141 Rose Avenue
Selma, CA 93662
Phone: (559) 537-0790
Fax: (559) 856-6447
Monday - Friday, 8 a.m. - 4 p.m.
Adventist Health Simi Valley
2975 Sycamore Drive
Simi Valley, CA 93065
Phone: (805) 955-6820
Fax: (805) 955-6824
Monday - Friday, 8 a.m. - 5 p.m.
Adventist Health Sonora
1000 Greenley Road
Sonora, CA 95370
Phone: (209) 536-3300
Fax: (209) 536-3514
Monday - Friday, 9 a.m. - 4 p.m.
Adventist Health St. Helena
10 Woodland Road
Saint Helena, CA 94574
Phone: (707) 963-3611
Fax: (707) 967-5625
Monday - Friday, 8 a.m. - 4 p.m.
Saturday - Sunday, 7 a.m. - 3 p.m.
Walk-ins Unavailable
Adventist Health Tehachapi Valley
1100 Magellan Drive
Tehachapi, CA 93561
Phone: (661) 771-8860
Fax: (661) 771-8392
Monday - Friday, 8 a.m. - 5 p.m.
Adventist Health Tillamook
1000 Third Street
Tillamook, OR 97141
Phone: (503) 815-2395
Fax: (503) 815-2485
Monday - Friday, 8 a.m. - 4:30 p.m.
Walk-ins Unavailable
Adventist Health Tulare
869 North Cherry Street
Tulare, CA 93274
Phone: (559) 605-0440
Fax: (559) 605-0442
Monday - Friday, 8 a.m. - 4 p.m.
Adventist Health Ukiah Valley
275 Hospital Drive
Ukiah, CA 95482
Phone: (707) 463-7353
Fax: (707) 463-7382
Monday - Friday 8 a.m. - 4 p.m.
Open for Walk-ins 8 a.m. - 4 p.m.
Adventist Health White Memorial
1720 East Cesar Chavez Avenue
Los Angeles, CA 90033
Phone: (323) 268-5000
Fax: (323) 881-8742
Monday - Friday, 8 a.m. - 5 p.m.