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Home Care Services Team Achieves Honors for Patient Experience and Quality Care

Laura Magness Home Care

For the seventh year, Simi Valley Hospital’s Home Care Services has been named to the annual HomeCare Elite™, a compilation of the top-performing 25 percent of home health agencies nationwide. Winners are ranked by an analysis of performance measures in quality outcomes, process measure implementation and financial performance. Only two Adventist Home Care Services agencies achieved this honor this year. 

In addition, our Home Care Services team received a 5-star rating designation for Patience Experience of Care and a 4 1/2-star rating designation for Quality of Patient Care from The Centers for Medicare & Medicaid Services (CMS). Known as HHCAHPS, these star ratings measure and evaluate patients’ experiences with home health agencies. The quality star ratings summarize home health agencies’ performance on nine quality measures. These measures indicate how well the agencies assist their patients in regaining or maintaining important functional abilities and how frequently they adhere to evidence-based processes of care.

“Our Home Care team is a very experienced, compassionate and skilled group of clinicians,” stated Eileen Tondreau, Director of Home Care Services. “This wonderful team is responsible for the quality processes that resulted in these special recognitions. What a tribute to their hard work and caring spirit!”

The entire list of 2016 HomeCare Elite agencies can be downloaded by visiting the ABILITY Network website at

About Adventist Health/Home Care Services
At Simi Valley Hospital, we believe that there is no better place for healing and recovery than in the comfort of one’s own home. Our Adventist Health/Home Care Services are designed to facilitate the transition from hospital to home through skilled, professional care that is fully tailored to suit the unique needs of each individual patient. We make regular in-home visits to provide education and service until the patient or their caregiver feels confident in taking over any ongoing needs for care.

Simi Valley Hospital Home Care Services is part of Adventist Health, a faith-based, nonprofit integrated health system serving more than 75 communities in California, Hawaii, Oregon and Washington. Our workforce of 32,700 includes more than 23,400 employees; nearly 5,000 medical staff physicians; and 4,300 volunteers. Founded on Seventh-day Adventist heritage and values, Adventist Health provides compassionate care in 19 hospitals, more than 260 clinics (hospital-based, rural health and physician clinics), 15 home care agencies, seven hospice agencies and four joint-venture retirement centers. In addition, the Adventist Health Plan serves patients in Kings County. Adventist Health ranked #10 in Becker's list of the largest nonprofit hospital systems in the U.S. for 2015. Visit for more information.

About ABILITY Network
ABILITY® Network is a leading healthcare information technology company helping providers and payers simplify the administrative and clinical complexities of healthcare through innovative applications and data analytics. ABILITY is headquartered in Minneapolis with principal offices in Boston and Tampa. For more information visit or write to For more information about HomeCare Elite, call 888.572.4009, write to or visit

About DecisionHealth®
For over 30 years, DecisionHealth has served as the home care industry’s leading source for analysis and tools to improve revenue cycle performance, profitability, regulatory compliance and quality patient care. Agencies nationwide turn to DecisionHealth for education and training, coding and billing solutions, and ongoing expert guidance through its family of online products, print solutions, and live training events. DecisionHealth also certifies home health agency professionals in ICD-10 coding and OASIS-C2 through its Board of Medical Specialty Coding & Compliance (BMSC), and provides custom consulting services to agency leaders through its DecisionHealth Professional Services unit. For product information, call 1 855 CALL DH1 or visit