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Ukiah Valley Medical Center Holds Public Forum to Gain Feedback About Hospital Billing

Quality Ukiah Valley Medical Center Holds Public Forum to Gain Feedback About Hospital Billing 

Ukiah, CA - Ukiah Valley Medical Center is committed to providing an exceptional patient experience. As a result, UVMC is hosting a series of focus groups or open forums that will allow community members to provide feedback on their experiences with the hospital and its affiliated clinics. 

The next scheduled topic focuses on the complex issues of hospital billing. This open forum will allow community members to share their experiences and provide feedback. The goal of the session is to help the UVMC staff to gain a better understanding of the issues faced by patients, so they can refine and improve the billing process. 

Scheduled on July 6th, this event will be held in the hospital’s Main Conference Room at 275 Hospital Drive on Wednesday, July 6th from 5:30 p.m. to 6:30 p.m. 

“Service is at the core of our hospital’s mission. We are highly focused on patient-centered care; that starts when patients walk through our doors, and doesn’t stop when they leave. We stay connected because we care. We are actively working to improve our billing process. We have already made changes and corrections based on input from our patients, and we will continue to listen,” says Aaron Poole, UVMC Vice President of Finance/CFO.

If you would like to RSVP for the focus group scheduled on July 6th or would like to learn more about other focus group topics, please call 707.463.7616.
--  UVMC  --
Ukiah Valley Medical Center is part of Adventist Health, a faith-based, nonprofit integrated health system serving more than 75 communities in California, Hawaii, Oregon and Washington. Our workforce of 32,700 includes more than 23,400 employees; nearly 5,000 medical staff physicians; and 4,300 volunteers. Founded on Seventh-day Adventist heritage and values, Adventist Health provides compassionate care in 19 hospitals, more than 260 clinics (hospital-based, rural health and physician clinics), 15 home care agencies, seven hospice agencies and four joint-venture retirement centers. In addition, the Adventist Health Plan serves patients in Kings County. Adventist Health ranked #10 in Becker's list of the largest nonprofit hospital systems in the U.S. for 2015. Visit www.uvmc.org for more information.