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Eula Barber, Voice of Ukiah Valley Medical Center, Hangs Up

Employee News UKIAH, CA -- “Hello” – a simple word really, that speaks volumes. For some it is an endearing greeting, for others it’s become so common that it is almost said involuntarily when passing another person. In fact, researchers at the University of Glasgow have discovered that it takes less than one second to form an impression of someone from the way they say ,”Hello”.

For employees at Ukiah Valley Medical Center (UVMC), that old endearing greeting, “Hello”, means so much more. It’s a familiar voice that has comforted employees and community alike for nearly 38 years.

For a lot of patients and employees, Eula can be the first voice they hear when they have a family member in the hospital, or if they need get a hold of a doctor, department, or office. Though you may not know her personally, her greeting is distinct and endearing and makes you feel as if you’ve known her forever as a mother, grandmother, and friend.

Gwen Matthews, UVMC CEO expounded on this sentiment, “I have enjoyed working with Eula over the past four years. She is like a mother or grandmother anyone would wish they had. In fact on her birthday rather than having a cake, she took it upon herself to deliver cupcakes to every department that she could. She is a genuine – kind hearted soul, and her “Hello”, has become part of the fabric of UVMC!” 

Sue Redfearn, another long-time employee of UVMC, who has worked with Eula for many years, says she’s the perfect person for the job. "She’s a wealth of information. She knows everybody," Redfearn says. “She'd help anybody. She knows which office everyone was in and which extension would reach which person,” a skill that is highly important in the medical field where seconds are important.

Barber started working at the old Hillside Hospital in the business office manually typing bills.  Within a couple of years, she transferred to the communications center.

At her switchboard work station, she proudly displays a photograph of herself with actor Robert Redford.  As a Redford fan, co-worker Marsha Eller helped arranged for Barber to meet him at a fundraiser in San Francisco in 2000.

In addition to sharing her time and talents with the medical center, Barber is a friend to many of the employees at the medical center.  She considers all of the employees as her family and fondly refers to her co-workers as “her girls.”  She even phones to check on “the girls” on her days off.  A native of Minnesota, Barber will still proudly CALLS Ukiah her home! 

--  UVMC  --
Ukiah Valley Medical Center is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system serving communities in California, Hawaii, Oregon and Washington. Our workforce of 28,600 includes more than 20,500 employees; 4,500 medical staff physicians; and 3,600 volunteers. Founded on Seventh-day Adventist health values, Adventist Health provides compassionate care in 19 hospitals, more than 220 clinics (hospital-based, rural health and physician clinics), 14 home care agencies, seven hospice agencies and four joint-venture retirement centers. We invite you to visit [Hospital Website] for more information.