Back to articles

Castle Recognized with Three Awards

Awards & Recognition

Castle recently won three awards for quality, physician engagement, and being “Best in Business.”

Castle earns ‘Top Performer’ recognition from The Joint Commission

For the third year in a row, Castle Medical Center was named one of the nation’s Top Performers on Key Quality Measures® by The Joint Commission, the leading accreditor of health care organizations in the United States. Castle was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve patient care for heart attack, heart failure, and pneumonia. To be named a Top Performer, Castle had to achieve a cumulative performance of 95% or above across all reported accountability measures. In earning this distinction, Castle is one of 1,224 hospitals in the U.S., or 33% of accredited hospitals reporting data.

In addition to being included in The Joint Commission’s annual report, Improving America’s Hospitals, Castle Medical Center is recognized on The Joint Commission’s “Quality Check” Web site.

Excellence in Physician Engagement

Castle was recognized recently with the Excellence in Patient Care award by Studer Group®. Castle received the award at Studer Group®’s twelfth annual “What’s Right in Health Care®” conference held in August in Chicago. These awards are given to select organizations coached by Studer Group®, based on their performance in various categories. To be eligible for an award, an organization must demonstrate outstanding performance in a particular category.

Castle Medical Center was selected based on a significant rate of change and substantial achievement in scores for physician engagement in recent years.

Studer Group® works with over 850 American health care organizations, teaching them how to achieve, sustain, and accelerate exceptional clinical and operational outcomes. Castle has been working with Studer Group® since 2010.

We’re ‘Best in Business’

Castle Medical Center was honored by Pacific Business News (PBN) at that publication’s 14th annual Business Leadership Hawai‘i gala held in November. Castle was presented with the “Best in Business” award for companies with more than forty employees. Among the reasons PBN cited for recognizing Castle with the award were:

  • The current renovation and upgrade of the Emergency Department that will allow the medical center to meet the growing need for emergency care on the Windward side of O‘ahu.
  • The renovation of the hospital’s main lobby, giving it a darker, warmer, island feel, and the addition to the lobby of Kailua Sunrise, a welcoming nook where visitors and staff can purchase fresh-brewed coffee.
  • The Innovation initiative that Castle Medical Center takes part in each year as a member of the California-based Adventist Health network of hospitals and as the only faith-based hospital on O‘ahu. In this initiative, Adventist Health makes available to its hospitals a total of a quarter of a million dollars in seed money, with awards of up to $50,000 for each innovation. So far, Castle staff has been granted awards totaling more than $100,000, including a recent $48,000 award to create a training module and video with the goal of enhancing the empathy of staff for the hospital’s patients and visitors. The module and video created will then be used by the other hospitals in the Adventist Health system.
  • The internal funding by Castle’s leadership of other innovative ideas, from the hospital’s operating capital.