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Home Care Services Receives Award

Awards & Recognition

Simi Valley Hospital's Home Care Services has been named to the 2014 HomeCare Elite list compiled by Outcome Concept Systems, Inc. (OCS), a Seattle-based company providing data products and benchmark services for home health, hospice and private-duty agencies. The listing of the top-tier U.S. home health care agencies honors those that rank in the top 25 percent in their region based upon quality of care, quality improvement and financial performance.

The focus of Home Care Services is on skilled nursing care, encompassing the expertise of registered nurses (RNs), physical therapists, occupational therapists, speech therapists, home health aides and social workers.

"If there is one main theme in home care, it is 'We are here to help you learn how to take care of yourself,'" said Eileen Tondreau, director of Home Care Services at Simi Valley Hospital. "People come home after surgery or after having had a stroke or being diagnosed with diabetes or cancer, and they haven't been in the hospital long enough to learn how to do all the new things they need to do to heal properly or to adapt to their new circumstances."

OCS determined the top home health agencies nationwide using publicly available data submitted to Home Health Compare and the Centers for Medicare and Medicaid (CMS) and the most current cost reports to create the HomeCare Elite list of agencies. Five domains of performance were cumulatively analyzed—quality of care, quality improvement and consistency, patient experience (HHCAHPS), process measure implementation and financial performance.

The quality of care, process measure implementation and patient experience domains measure agency performance in each of the publicly reported Home Health Compare measures. The quality improvement index is based on changes in the eight outcomes from data released in July 2013 versus July 2014. The quality consistency score represents performance relative to the state norm in the quality measures over the past five years. The financial performance measure represents agency indexed Medicare profit margin from the 2013 CMS cost reports (or from previous years, adjusted, when 2013 data was not available).

Agency performance in each of the domains was compared against the performance of other organizations in their state and nationwide (including U.S. territories). The domains were combined into one overall score, using a weighting methodology that gives the greatest importance to quality of care. The top 25 percent of agencies in each region, both facility-based and free-standing, were identified and added to the national list. Plus, the top 100 and 500 agencies in the nation were recognized, based on overall score.