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Important Announcement Regarding Covered California Anthem Blue Cross Insurance Plans

Insurance Important Announcement Regarding Covered California Anthem Blue Cross Insurance Plans 

FOR IMMEDIATE RELEASE 

Date: May 13, 2014 

Contact: Nick Bejarano Regional Communications Manager 
(707) 463-7524 
nick.bejarano@ah.org


Willits, CA-- As of January 1, 2014, both Frank R. Howard Memorial Hospital and Ukiah Valley Medical Center are contracted to accept Covered California Anthem Blue Cross Individual Pathway PPO insurance plans. However at this time our affiliated medical groups in Mendocino County are not. The services of physicians at the following locations are not accepting the Covered California Anthem Blue Cross Individual Pathway PPO insurance plans: Adventist Heart Institute-Lakeport, Adventist Heart Institute-Ukiah, Fort Bragg Rural Health Center, Fort Bragg Medical Specialties, Mendocino Family Care, Redwood Medical Clinic, Ukiah Valley Medical Specialties-Gastroenterology, Ukiah Valley Medical Specialties-Orthopedics, Ukiah Valley Rural Health Center-Lakeport, Ukiah Valley Rural Health Center-Ukiah network of clinics, and Ukiah Valley Medical Center radiologists. The information outlined above contradicts a previously published list of physicians that was provided by Anthem Blue Cross during the Covered California enrollment period. As part of Adventist Health’s mission to help our community gain access to care, we will be reaching out directly to affected patients who are enrolled in these plans and who sought services at the clinics listed above between January 1, 2014 and March 31, 2014. Our Covered California Certified Counselors were and are trained to be unbiased, with the goal to assist our community residents in the selection of the health plan that works best for that individual. Many residents chose Covered California Anthem Blue Cross Individual Pathway PPO insurance plans as initially our clinics were listed in error as being in the Anthem Blue Cross network. These clinics have since been removed from the Anthem Blue Cross Individual Pathway PPO directories. We understand that this confusion has caused member frustration with our clinics. Please rest assured that we have taken immediate action and are actively working with Anthem Blue Cross to make our physician clinics available under these plans. If you have a relationship with one of the above physician offices or have been a patient, have a Covered California Anthem Blue Cross Individual Pathway PPO plan, and would like to continue receiving care from your current physician, we ask that you please voice your concerns by contacting: Department of Managed Health Care – (888) 466-2219 Covered California – (800) 300-1506 Anthem Member Services for Individual Plans – (866)791-5538 We at Adventist Health pride ourselves on making health care available to the residents of Mendocino County, and nothing gives us greater pleasure than to care for our neighbors.