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St. Helena Hospital Clear Lake Continues to Bring New Technology and Services to Clearlake


CONTACT:  Rebecca Holton, Communications Manager 995-5858 or


St. Helena Hospital Clear Lake Continues to Bring New Technology and Services to Clearlake

CLEARLAKE, Calif. – February 20, 2013 – With construction well under way on the addition of a new Emergency Department at St. Helena Hospital Clear Lake (SHCL), hospital administrators continue their progressive approach of bringing new resources, technology and services to the community.

According to Vice President of Operations, David Santos, “I am excited to announce that we have partnered with iTriage, a mobile device app and website which gives community members resources to help take better care of their health.”

iTriage was founded in 2008 by two emergency medicine physicians who saw an opportunity with the iPhone to empower consumers to take control and more effectively manage their personal health care.

“Community members who take advantage of iTriage and the corresponding website will be able to create personalized profiles which will enhance their experience and usefulness of the app,” said Santos. “You can customize by gender, age, medical history, include your medical records, learn about medication, keep track of your appointments, and include your insurance information. An additional feature is ER Check-In™.”

Director of Emergency Services at SHCL, Berta Kaemmerling, RN, is excited to make the service available. “ER Check-In™ is easy to use and provides our ED staff with information about the patient, such as what symptoms they may be experiencing, to help us prepare for their arrival. All patients are going to be seen in order of severity, and letting us know you’re coming is not the same thing as setting an appointment. If you’re experiencing a severe medical emergency you should still contact 911.”

Another valuable feature of iTriage is physician to physician ED referrals. “If I have a patient that contacts me in the middle of the night with chest pain, I can tell them to call 911 and at the same time get on iTriage and inform the ED the patient is coming,” said Monica Divakaruni, M.D., a local interventional cardiologist.

If you have a smartphone you can download the iTriage app in iTunes or Google Play. You can also take full advantage of iTriage online at


St. Helena Hospital Clear Lake is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system with nearly 20,000 employees serving communities in California, Hawaii, Oregon and Washington. Founded on the health values of the Seventh-day Adventist Church, Adventist Health provides compassionate care in 19 acute care hospitals, more than 135 clinics (rural health and physician clinics), 14 home care agencies and four joint-venture retirement centers.