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St. Helena Hospital Receives Top Honors for Surgery Safety and Outcomes from Consumer Reports

Awards & Recognition

Media Contact: Joshua Cowan, Northern California Network

Phone: 707.967.7515  Email: joshua.cowan@ah.org

FOR IMMEDIATE RELEASE: August 1, 2013

St. Helena Hospital Receives Top Honors for Surgery Safety and Outcomes from Consumer Reports

St. Helena, CA. – For the first time, Consumer Reports has rated U.S. hospitals on patient safety during and after surgery. St. Helena Hospital has received top honors regarding Surgery Safety and Outcomes. St. Helena Hospital was only one of three hospitals in the Bay area to receive such a high rating. The ratings include an overall surgery rating, which combines results for 27 categories of scheduled surgeries, as well as individual ratings for five specific procedure types:  back surgery, hip replacement, knee replacement, angioplasty, and carotid artery surgery.

Consumer Reports’ Surgery Ratings are based on an analysis of billing claims that hospitals submitted to Medicare for patients 65 and older, from 2009 through 2011, and cover 2,463 hospitals in all 50 states, Washington, D.C. and Puerto Rico.

“Our physicians and staff are dedicated to providing safe, high-quality surgical care,” said Terry Newmyer, CEO of St. Helena Hospital. “This top rating from Consumer Reports demonstrates the commitment to excellence in all aspects of care as we seek to help our community Live Younger Longer.”

The Consumer Reports study is released on the heels of a St. Helena Hospital feature on NBC Nightly News with Brian Williams on July 24. The segment highlighted patient experience in the health care industry. St. Helena Hospital was contacted by NBC Nightly News partly as a result of the NRC Picker “Path to Excellence” award, received last fall for top patient satisfaction scores in hospitals with 100 to 300 beds which earned the hospital the moniker, “Top in the West”. In addition, St. Helena Hospital recently received twelve 5-Star ratings and 2 quality awards from Healthgrades, the leading online resource for comprehensive information about physicians and hospitals.

“The combination of quality-related and patient experience-related recognitions from multiple third-party agencies illustrates our approach to patient care at St. Helena Hospital Napa Valley,” said Nia Lendaris, RN and VP of Patient Care. “Great patient experience has to begin with excellent medicine. We strive to deliver safe, proven and innovative care in a way that exceeds our patients’ expectations.” 

About St. Helena Hospital Napa Valley: St. Helena Hospital is part of Adventist Health, a faith-based, not-for-profit integrated health care delivery system serving communities in California, Hawaii, Oregon and Washington. Our workforce of 28,900 includes more than 21,200 employees; 4,500 medical staff physicians; and 3,200 volunteers. Founded on Seventh-day Adventist health values, Adventist Health provides compassionate care in 19 hospitals, more than 170 clinics (hospital-based, rural health and physician clinics), 14 home care agencies, six hospice agencies and four joint-venture retirement centers. We invite you to visit www.sthelenahospitals.org for more information.