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Service Consolidation Affects Howard Hospital

General

FOR IMMEDIATE RELEASE

Date: December 06, 2012

Contact: Rick Bockmann, CEO
HR/Marketing Director
Howard Memorial Hospital
(707)-456-3010

Willits-
In an effort to stay ahead of changes in health care reimbursement, Frank R. Howard Memorial Hospital (HMH) announced yesterday that it will work with the Northern California Network of Adventist Health (NCN) to consolidate "revenue cycle" services, according to HMH Chief Executive Officer Rick Bockmann. The transition is expected to occur in early 2013.

In an effort to stay ahead of changes in health care reimbursement, Frank R. Howard Memorial Hospital (HMH) announced yesterday that it will work with the Northern California Network of Adventist Health (NCN) to consolidate "revenue cycle" services, according to HMH Chief Executive Officer Rick Bockmann. The transition is expected to occur in early 2013.

This centralization will include Patient Financial Services and Health Information Management. It is expected to save millions of dollars by reducing redundancy among the five Adventist Health facilities and allow for standardization that should improve accuracy. It will also better position Adventist Health to invest in new business technologies to enhance services for patients.

For the dozen or so employees whose jobs are moving, however, this consolidation is disruptive. The new Revenue Cycle Center will be located in Santa Rosa near the Sonoma County Airport, and will be home to approximately 120 employees from the five Adventist Health facilities.

"We are exploring shuttle services from Mendocino County for employees who may want to work at the new facility in Santa Rosa," Bockmann said. By sharing information about the transition eight months before it occurs, Bockmann hopes to involve employees in the planning process and provide them with time to prepare for the changes.

High-quality patient care will continue to be provided in Willits with all the compassion and skill HMH is known for. "We will continue to stay true to our Neighbors Helping Neighbors approach," Bockmann concluded.

Frank R. Howard Memorial Hospital is a member of Adventist Health's Northern California Network, which provides innovative community, specialty, and destination health care. Other members of the network include Ukiah Valley Medical Center and the St. Helena Region of hospitals. Together we serve our local communities in Mendocino, Solano, Lake, and Napa counties, as well as patients who travel to us for care.

Adventist Health is a faith-based, not-for-profit integrated health care delivery system with nearly 20,000 employees serving communities in California, Hawaii, Oregon and Washington. Founded on Seventh-day Adventist health values, Adventist Health provides compassionate care in 17 hospitals, more than 130 clinics (rural health and physician clinics), 14 home care agencies and four joint-venture retirement centers. We invite you to visit AdventistHealth.org for more information.