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Van Housen Named CNO at UVMC


Heather Van Housen has been named as the vice president of patient care and chief nursing officer at Ukiah Valley Medical Center. CEO Gwen Matthews announced the new appointment following Jerry Chaney’s retirement from the position he’s held for the last five years, and previously held for an additional 13 years.

Van Housen came to UVMC full time in 2004 as a Clinical Information Systems educator. For the last five years, she has been the director of risk management and quality for the medical center.

“Heather has demonstrated progressive leadership in her various roles at UVMC,” stated Matthews. “She is a Certified Professional in Healthcare Quality, has Six Sigma Black Belt Certification, as well as extensive risk management training.”

“Heather gets it from the patient, family, and staff perspective. She knows how to work with the clinical team and departments that support them to continually make improvements,” continued Matthews.

During her UVMC tenure, she has implemented HealthStream, an online learning management system for the medical center that encompasses regulatory, compliance, training, and life-support education for staff.

In April 2011, she implemented Statit, a data management system that monitors key indicators.

She earned her bachelor’s degree in nursing from California State University in Chico and will complete her master’s degree in March from the University of Phoenix. 

Van Housen also holds her teaching credentials. Before coming to UVMC, she was the director of the vocational nursing program at Ukiah Adult School.

“While at Ukiah Adult School, we brought the students to UVMC for clinical rotations so I feel like I’ve been part of the team for a long time,” commented Van Housen.

Van Housen also previously served as a flex nurse for the medical center.

One of Van Housen’s special projects was to serve as a Joint Commission preparation consultant for North Hawaii Community Hospital. Joint Commission, formally known as JCAHO, is the accreditation agency for hospitals.

As a native of Willits, she has deep roots in Mendocino County. Van Housen and her husband, Jason, a local realtor, have two children Hailee and Tanner. They are members at Grace Lutheran Church in Ukiah.