Frequently Asked Questions

Q: Who is Adventist Health?
A: Adventist Health is a large hospital system with over 106 owned and affiliated hospitals and 2,200 non-acute offices. Through their association with Premier Group Purchasing Organization (GPO), they provide acute care pricing to non-acute healthcare offices.

Q: How much can I save?
A: On average we see a 10–25% cost savings.

Q: Where do I start?
A: To learn more about the program or to see how much you can save, you can reach out to Paul Planchard, Ambulatory Care Program Manager, Adventist Health, at (916) 746-5619 or planchp@ah.org.

Q: What is the cost?
A: There is no cost to participate in this program.

Q: Does this commit me to purchase a certain amount of supplies?
A: You are not required or committed to buy a certain volume or dollar amount of supplies. In special circumstances, to achieve the highest discounts possible you may be asked to standardize to one manufacturer’s products in a category.

Q: Does this just apply to medical supplies and pharmaceuticals?
A: No, while the medical supplies represent great savings, there are other opportunities for savings. For example, discounts on cell phones, office supplies and information technology.

Q: How can you provide such low prices?
A: Adventist Health has over 106 owned or affiliated hospitals and over 2,200 non-acute sites. All of the purchasing volume for all of these locations associated with Adventist Health is aggregated for deeper discounts. If you choose to participate in this program you will have access to these low cost products.

Q: How quickly can I access this pricing?
A: While most of the pricing will be available within a couple of weeks, there are certain product manufacturers that take a little longer to add the discounts. These vary but some are 30 days or more.

Q: How much support will I have?
A: You will always have someone to answer your questions. Henry Schein and Adventist Health both have dedicated staff available to answer questions. Email Paul Planchard at planchp@ah.org.

Q: How much paperwork is involved to get started?
A: Not much — a simple enrollment form and a copy of the doctor’s DEA certificate is required.

Q: What is a Group Purchasing Organization (GPO)?
A: A group purchasing organization is a collaborative alliance of healthcare systems. The buying power of the group is leveraged to receive deeper discounts on supplies. The discounts are then passed on to its members.

Q: What is the difference between this GPO program and others?
A: Adventist Health has the purchasing power of over 106 hospitals and 2,200 non-acute sites totaling over $2.4 billion in sales to achieve a greater discount than most other programs. The savings, support and service from this program should be greater than what you are currently receiving.