Awardscentral valley awards

Our commitment to providing high-quality health care and patient service can be seen in our accreditation by the Joint Commission, which awards the Gold Seal of Approval to hospitals and organizations that meet its high quality and safety standards.

Awards

Adventist Health Central Valley Network earned Silver Eureka California Awards for Performance Excellence (CAPE) in 2009, 2010 and 2016. The awards, presented by the California Council for Excellence, honor businesses that demonstrate superior performance in seven key business areas: strategic planning, customer and market focus, measurement/knowledge management, human resources, process management and results. CAPE emulates the national Baldrige Quality Award program, which cultivates excellence through internal and external evaluation and goal establishment and attainment. Through this process, the expectation of excellence is raised for all employees and partners.

Other awards in recent years include:

  • "A" Hospital Safety Grade, Adventist Health Selma Medical Center, Fall 2017, Fall 2018, The Leapfrog Group
  • 2017 and 2018 CALNOC Performance Excellence Awards for “Best Performance in Preventing Injury Falls” and “Best Performance in Preventing Hospital Acquired Pressure Ulcers, Adventist Health Reedley
  • 2018 Performance Excellence Award for Best Performance in Preventing Hospital Acquired Pressure Ulcers, Adventist Health Hanford and Adventist Health Selma
  • Joint Commission Accreditation in Joint Replacement, Adventist Health Hanford, 2016-2017
  • Advanced Certification in Inpatient Diabetes, Adventist Health Hanford, 2019

Healthgrades Awards:

  • America's Best 100 Hospitals, General Surgery, (2014)
  • Joint Replacement Excellence Award (2013-2015, 2017-2018) - Top 10% in Nation
    • Total Knee Replacement (2010-2018)
    • Total Hip Replacement (2017-2018)
    • Hip Fracture Treatment (2013-2018)
    • Treatment of Heart Attack (2018)
    • Gynecology (2012-2014)
    • Esophageal/Stomach Surgeries (2014-2016)
    • Colorectal Surgeries (2014-2015)
    • Treatment of Bowel Obstruction (2014)
    • Treatment of Pancreatitis (2014)
    • Defibrillator Procedures (2015)
  • Five-Star Healthgrades Awards for:
    Gastro Care Excellence Award (2014) - Top 5% in Nation

Employee Training

Service excellence is so important to Adventist Health in the Central Valley that all new employees receive four hours of training on how to exceed the expectations of our patients and visitors. Employees review the materials again each year as part of their annual evaluation.

Quality Systems

The hospitals in recent years also have added staff members to track data on practices and outcomes to ensure that patients receive the best care. They also chartered four teams to evaluate and improve procedures and communication to enhance patient care.

Recognition Programs

A fourth way that Adventist Health fosters quality is through a recognition program, whereby employees or patients may fill out a card detailing how an employee demonstrated service excellence. The card is recorded for quarterly recognition assemblies led by top leaders and given to the employee with a sticker for the employee's badge.